Terms & Policies

Lone Star Lighting Displays offers professional lighting services for both residential and commercial properties. Our services include:

• Holiday Lighting - Seasonal displays for Christmas and other holidays
• Landscape Lighting - Permanent outdoor lighting solutions
• Patio & Deck Lighting - Custom lighting for outdoor entertainment areas
• Security Lighting - Safety and security focused lighting solutions
• Permanent Lighting - Year-round programmable lighting systems

All services are available by contract only.

Please note that our services, especially holiday lighting, are seasonal and operate on a first-come, first-served basis. We recommend booking well in advance to secure your preferred installation date.

Installation Windows

• Commercial holiday installations begin October 1st
• Residential holiday installations begin October 15th
• Landscape and permanent lighting installations are available year-round

Weather Considerations

Installations may be delayed due to inclement weather including rain, high winds, or freezing temperatures. Your safety and the safety of our installation team is our top priority. We will contact you as soon as possible to reschedule if weather impacts your installation date.

Property Access Requirements

• Clear access to all areas where lighting will be installed
• Pets secured during installation
• Functioning exterior electrical outlets
• Gate codes or access instructions provided in advance
• Property owner or authorized representative present for initial consultation

Payment Schedule

A 50% deposit is required at the time of booking to secure your installation date. The remaining balance is due upon completion of installation. For multi-year contracts, annual renewal payments are due 30 days prior to scheduled installation.

Accepted Payment Methods

• Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
• ACH Bank Transfer
• Checks (for deposits only, must clear before installation)

Late Payments

Payments not received according to the agreed-upon schedule may result in delayed or cancelled installation. A late fee of 5% will be applied to balances not paid within 15 days of the due date. For removal services, all outstanding balances must be paid in full before removal will be scheduled.

Customer Rescheduling

Requests to reschedule must be made at least 72 hours in advance of your scheduled installation. While we will make every effort to accommodate your new requested date, availability cannot be guaranteed, especially during peak season.

Cancellation Policy

• Cancellations made 30+ days before scheduled installation: Full refund of deposit
• Cancellations made 14-29 days before scheduled installation: 50% refund of deposit
• Cancellations made less than 14 days before scheduled installation: No refund of deposit

Company Rescheduling

In the event that Lone Star Lighting Displays needs to reschedule your installation due to weather, supply chain issues, or other unforeseen circumstances, we will:

• Contact you as soon as possible with alternative dates
• Prioritize your installation in the new schedule